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Tech with a Human Touch - How Automation Frees the Guest Experience
The Tech-Enhanced, Guest-Centric session at IHS25 brought together some of the most forward-thinking voices in hospitality technology, including Matt Bell, Managing Director at Molly’s; Harry Fielder, …
The Hotelier Edit: Christopher Hindle, General Manager of Dormy House Hotel & Spa
Tucked away in the rolling hills of the Cotswolds, Dormy House Hotel & Spa embodies the essence of contemporary countryside luxury. With its soothing blend of Scandinavian-inspired design and quintess …
PoB Hotels whitepaper highlights key hospitality trends for 2026
PoB Hotels’ latest whitepaper, The Evolution of Luxury: From Glamour to Grounding, offers a detailed look at how affluent travellers are reshaping expectations of British luxury hospitality. Drawing o …
Commercially Intelligent Sustainability: Doing Well While Doing Good
The Sustainability Through a Commercial Lens session at IHS25 brought together leading voices who are reshaping how the industry thinks about responsible operations. Speakers included Ufi Ibrahim, CEO …
Thriving in the Polycrisis: Building Agility in Uncertain Times
At IHS25, several sessions explored how the hospitality sector can stay resilient in an increasingly unpredictable world.
The Hotelier Edit: Gemma Jones, Front of House Manager, The Feathers Hotel
Tucked in the heart of historic Woodstock, The Feathers Hotel has long been cherished for its character, charm, and thoughtful hospitality. At the centre of that warm welcome is the hotel’s Front of H …
Culture as the New Superpower: Retaining Talent Through Authenticity
This article explores how authentic culture, empowered teams, and human centered leadership are becoming essential for independent hotels to attract and retain talent in a competitive hospitality land …
New Front of House Craft Guild launches with mission to guide and inspire FOH talent
The Front of House Craft Guild has been launched with the mission ‘to help support and guide front of house hospitality professionals to ensure a bright future for our industry’.
International Women’s Day 2026: Give To Gain in hospitality
International Women’s Day 2026 is centred on the theme Give To Gain, a campaign encouraging generosity, collaboration and reciprocity. The idea is that when individuals and organisations actively supp …
Transformational leadership and the human side of hospitality take centre stage at EHMA conference
The first session of the European Hotel Managers Association conference explored one of the defining questions facing the hotel sector today: how leadership, culture and human connection will shape th …
Smart hospitality in the age of artificial intelligence
Artificial intelligence is already reshaping how hotels operate, but the scale of change still to come was a central theme of the European Hotel Managers Association conference session on smart hospit …
Inside The Newman: Building a boutique hotel rooted in place, people and purpose
The Independent Hotel Show team visits The Newman in Fitzrovia, just months after it opens its doors, to explore how a new independent hotel is carving out its place in a competitive London market. 
Independent Hotel Show Awards 2026 open for entries
Entries are now open for the Independent Hotel Show Awards 2026, in partnership with Preferred Hotels & Resorts, celebrating innovation, excellence and rising talent across the UK’s independent hospit …
The Designer Edit: TUNTU Design
As part of Independent Hotel Show London 2026, taking place at Olympia London on 5-6 October, TUNTU Design has been selected to design this year’s exclusive Members Suite - a stylish retreat created f …
Inside The Shepherd Mayfair: Intimacy, identity and elevated experiences in London’s most competitive postcode
The Independent Hotel Show sits down with Timothy Shepherd, Founder of Shepherd&, to explore the design of The Shepherd Mayfair, opening in summer 2026, and what the project reveals about intuitive lu …
The Hotelier Edit: Maids Head Hotel
A member of the IH London team recently stayed at the property and caught up with Georgina Postlethwaite, Marketing Manager, to learn more about the guest experience, unique offerings, and what makes …
Tom Kerridge leads industry-wide call for hospitality VAT cut
Chef and publican Tom Kerridge is spearheading a major new campaign calling on the Government to reduce VAT for hospitality businesses from 20% to 10%.
Cairndale: From regional hotel to national spa destination
Just two years after opening its £2m spa, the Cairndale Hotel in Dumfries has become one of the UK's leading independent hospitality success stories, earning national acclaim and boosting tourism in s …
Hotelier Edit: Jenny Oh on transforming Hotel Gotham into The Rex
Jenny Oh, General Manager of The Rex, discusses the hotel's transformation from Hotel Gotham, the evolution of luxury hospitality, the importance of community, and what modern guests expect from bouti …
Sign of the times: How hotels are turning Harry Styles’ Wembley residency into a guest experience opportunity
From themed packages to destination marketing, discover how hotels are capitalising on Harry Styles' record-breaking Wembley residency.  
The Hotelier Edit: Miles Pooley, Royal Air Force Club
Miles Pooley, Chief Executive of the Royal Air Force Club, discusses his hospitality career, leadership lessons, evolving guest expectations and balancing heritage with innovation at one of London's m …
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