We are pleased to announce our key ambassadors; our friends from across the hotel world that help us evolve and enhance the show each year to ensure we inspire and exceed the needs and expectations of our hoteliers.

Peter Hancock


Peter Hancock is a professional conference & events host and after-dinner speaker (www.hancockspeaks.co.uk)

He is also an ambassador for James Hallam (insurance) and was Chief Executive at Pride of Britain Hotels from 2000-2021, Group Publishing Director of Johansens from 1988-2000 and a hotel general manager in his early career, starting as a waiter in the late 1970s.

Peter is an Honorary Master Innholder and St Julian Scholar, a fellow of HOSPA, a fellow of the Institute of Hospitality, a fellow of the Tourism Society, an ambassador for the Gold Service Scholarship, a member of the Professional Speaking Association and a fellow of the Guild of International Professional Toastmasters.

Petra Clayton


Petra Clayton is Creator and CEO of hospitality marketing consultancy CUSTARD, which she launched in 2007 to deliver creative, strategic, and measurable marketing and communications solutions to the hotel, venue and hospitality supplier industry.

The current chair of the Hotel Marketing Association, a board member of the Hoteliers’ Charter and trustee of The Victory Services Club, Petra has her finger on the pulse of the industry’s challenges and commercial pressures, as well as innovative marketing strategies and the emergence of the new generation of both business and leisure consumers. Petra has also relished the opportunity to share her teaching and marketing expertise with the industry and is a trainer for the Master Innholders Aspiring Leaders Diploma.

Kalindi Juneja


Kalindi Juneja is CEO at Pride of Britain Hotels, the UK marketing consortium for independent luxury hotels looking to amplify their brand and benefit from a multitude of marketing services. A passionate hotelier with 20 years in the industry, Kalindi has worked with some of the most renowned privately owned hotels globally. 

Jane Pendlebury


Jane Pendlebury is CEO of HOSPA | The Hospitality Professionals Association. Her relationship with HOSPA was first as a sponsor and member, then - after volunteering her time assisting with the annual conference HOSPACE - she was taken on to run the Membership and Events office before being promoted to CEO in early 2016. 

Kickstarting her career with a degree in hotel management, Jane worked with both chain and independent hotels. Thereafter, she spent many years assisting hotels and restaurants with their technology decisions around Property Management, Point of Sale and Revenue Management. This culminated into a role as VP and General Manager covering Europe for a global hospitality software house.

Jane is an enthusiastic supporter of hospitality and always remains a positive advocate for the industry!

Hamish Kilburn


Hamish Kilburn is the editor of Hotel Designs. At the helm of all editorial decisions for the brand, Kilburn reviews design-led hotels around the globe and publishes the latest news and engaging features around topical issues, such as sustainability, designing with purpose and global hotel development.

Kilburn, who has 10 years’ experience narrating the industry’s developments, has also been instrumental in identifying – and shining the spotlight on – fresh talent, ideas and innovations that are together changing the general landscape of hotel design and hospitality. As part of his role, he is an experienced judge and speaker on the international hotel design scene, regularly discussing key topics at leading design exhibitions and fairs around the world.

In addition, Kilburn hosts two podcasts, one of which is DESIGN POD and the other is the Marriott Travel By Design podcast.

Philippa Hughes


Phillipa heads up the award-winning Tpot Ltd, which includes The Bull Organic Inn. Demonstrating that radical sustainability can be operationally and financially deliverable is a key goal of hers, and she hopes to continue to contribute to wider conversations about what ecologically minded, principled businesses really look like in the hospitality sector. She firmly believes that guests need never compromise on quality when deciding to make better choices for the planet and that beautiful bars, remarkable hotels and extraordinary restaurants can be a powerful force for good in protecting our planet. She also believes the opportunities for growth in ecotourism, green hotels and genuinely conscious hospitality are only getting started.