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The Vision
Designing the Social Business Space
"Our vision for the Social Business Space is to reinterpret classic hospitality in a fresh, contemporary way, creating a warm and inviting retreat where visitors can step away from the busy exhibition hall to connect, work or simply relax."
Clare McDonald, Design Command
The Concept
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Sessions in the Social Business Space
Social Business Space
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Social Business SpaceAccessibility is no longer a compliance checkbox, it's one of the fastest-growing opportunities in hospitality. Disabled travellers and their companions represent significant spending power, yet many …
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Social Business SpaceHospitality Action’s latest survey findings show that manager capability around mental health is becoming even more important across hospitality. While openness around mental health may be improving, …
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Social Business SpaceWhat makes a space memorable? The answer goes far beyond what meets the eye. In this session, Kirsi Ihalainen, Founder and CEO of TUNTU, takes us behind the design of the Members Suite at Independent …
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Social Business SpaceWhat happens to your bottom line the moment a guest walks through the door? Check-in is often treated as a simple transaction, but it can also be one of the final opportunities to drive additional roo …
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Social Business SpaceEnergy is one of the largest controllable costs within a hotel, but reducing consumption cannot come at the expense of the guest experience. In this interactive session, attendees will explore where e …
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Social Business SpaceA more connected hotel will give operators a clearer view of what’s happening across the property, bringing everything from guest-room technology and access control to energy and building systems toge …
Social Business Space
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Social Business SpaceCreativity is becoming the last frontier of competitive advantage. As AI takes on more of the functional side of marketing, the value of original thinking has never been greater. Yet while marketers i …
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Social Business SpaceCould your team be your biggest competitive advantage? As independent hotels face rising expectations and tighter resources, attracting the right people and making smarter workforce decisions has neve …
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Social Business SpaceAA ratings remain one of the UK hospitality industry’s most recognised marks of quality, but are independent hotels making the most of their accreditation? In this interactive session, the AA will unp …
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Social Business SpaceThe days of the uninspiring meeting room could be numbered. As businesses look for more flexible, characterful and convenient places to bring people together, independent hotels have a growing opportu …
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