The booking behaviour, on-trip expectations, and post-trip loyalty of leisure travellers are rapidly evolving and demanding that hoteliers think differently or get left behind. In this episode of Amadeus Hospitality's podcast on the evolving traveller and the trends emerging for 2021, Jacki Brown, Director of Product Marketing at Amadeus, dives into industry research and data that highlights the most important travel behaviour trends and what the hospitality industry needs to do in response.

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