Smart Savings: Innovative Cost-Cutting Without Compromise

07 Oct 2025
Innovation Stage
Luxury , Vision/Strategy , Technology & Automation , Revenue & Profit , Leadership

In today’s hospitality landscape, cutting costs doesn't have to mean cutting corners. This session is designed specifically for Hotel General Managers looking to drive profitability through smarter, more innovative approaches to operational efficiency. From AI-driven automation and energy-saving technologies to rethinking supplier partnerships and unlocking underutilised assets, our expert panel will explore actionable strategies that reduce expenses while maintaining or even enhancing the guest experience. Learn how to embed a culture of continuous improvement and make savvy investments that pay dividends in both the short and long term.

Moderator
Robert Richardson
Robert Richardson, CEO - Institute of Hospitality
Panelist
Claudia Abt
Claudia Abt, Chief Design Officer - CitizenM
Mark Grant
Mark Grant, Commercial and Sustainability Adviser
Rachel Dobson
Rachel Dobson, Managing Director - Lynx Purchasing
Raj Chakraborty
Raj Chakraborty, Regional General Manager - Macdonald Hotels