Welcome to the Montgomery Group Series! Weekly webinars with Q&As from leading industry figureheads to support the communities we serve. These free-to-attend, online networks have been created with you in mind to keep you connected to your industry, motivated and supported.

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Inspiring updates from the industry

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    UK staycations are here to stay - why 'near me' is the new far flung

    We recently hosted a webinar with Sander Allegro (Allegro INNovations), joined by hoteliers Will Ashworth (Watergate Bay Hotel, Another Place Hotel Collection & Beach Retreats) and Vincent van Dijk (Hotel Night Festival & Partner of HBMEO) to discuss the role of staycations in post-COVID hospitality. Clockwork Marketing have shared insights, along with their own analysis on why ‘near me’ is the new far-flung.
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    ConciergePro launch no-code guest app for hotels, resorts and attractions

    Looking for a new channel to intrigue, engage and enhance your guest experience? ConciergePro provides you with paperless guest information, messaging, direct booking, push notifications, social media pages, partner information, vouchers, local maps and treats. Plus, during this time, they are offering a free app to all owner managed hotels for the first 6 months, and a further half rate card thereafter.
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    Key information and COVID-19 resources from Custard Communications

    Custard Communications, good friends and PR gurus for Independent Hotel Show, have launched an online resource to share the latest news and coronavirus advice for the hospitality industry. From managing crisis communications to confidence surveys, performance data and government updates, Custard have condensed all the information you need in one place.
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    Donation platform launched by online booking specialist, eviivo

    A new public appeal is calling on people to donate to a central fund to give NHS staff and essential workers a much-needed holiday at a B&B, vacation rental, hotel or pub with rooms in the aftermath of COVID-19. The initiative came from eviivo employees, and their donations were matched by the company with an opening contribution of £4,000.
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    Hotel Designs explore how hotels can come back from coronavirus

    "As the UK lockdown measures show (slow) signs of relaxation, Hotel Designs checks back in with Gary Corsbie from Interefurb and list how hotels can come back from coronavirus…" Read on to find out the basics and the health and safety items to help your hotel business to emerge being the best version of itself.
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    TwoBird brand collective support Borough Market's #feedthefrontline campaign

    TwoBird Branding produced Borough Market's 'Feed the Frontline' campaign - an initiative to deliver fruit & vegetables to frontline workers - with a fast turnaround (16 hours no less!). The design agency are also supporting hotels during the COVID-19 recovery by producing ‘recovery playbooks’.
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    STR create COVID-19 data insights blog to support the hotel industry

    STR, who provide global data and analytics services to the hospitality industry, are supporting hoteliers by making loads of COVID-19 support resources available via their website. The resources, which are updated daily, include analysis pieces, blogs, webinar recordings and press releases.
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    The hashtag that's giving free holidays to NHS workers

    Since its launch last month, the #treatournhs initiative has seen over 700 accommodation providers across the UK pledge weekends away and short breaks to NHS workers. Offers include sleepovers in eco lodges, luxe spas, fancy treehouses, Cornish cottages, Scottish estates and grand hotels.
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    eviivo and B&B Association launch webinars to support independent hoteliers

    Designed to support small business owners in the independent hospitality sector, the webinars aim to present a cooperative community voice to share advice on how best to cope with the current pressures facing the industry. Helping property owners and managers through this difficult time, the live webinars run every Wednesday at 4pm (GMT).
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    Room to Reward & Helpforce – Hotel support for the NHS

    Room to Reward are working with Helpforce – the leading organisation for volunteering in the NHS – to co-ordinate support from their hotel partners for those working round the clock to combat the coronavirus pandemic. Many hoteliers have already pledged support to key NHS workers during this critical time and you too can join the mission.
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    Solutions service for hospitality sector to re-open under Covid-19 restrictions

    Design Equals, a network of creative experts for the hospitality industry, has launched a support service to provide on-going business advice to the industry as it navigates the roadmap of re-opening now we are on the ‘downward slope’ of the coronavirus. Thanks to the new service, hospitality outlets can receive support straight through their letterbox. 
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    Hotel marketing agency 80 DAYS launches online benchmarking service

    80 DAYS has launched an online industry benchmarking service to help hoteliers compare their website and digital marketing performance against competitors. Hotel Benchmark is utilised by hotels in more than 50 countries. Sign up here and use INDEPENDENT-HOTEL-SHOW at checkout for a free 30-day trial of their premium report.
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    The Caterer launches COVID-19 advice hub

    The Caterer have set up an online advice hub for hospitality operators and employees to provide useful information, tips and advice all in one place. The content hub features articles on financial advice, health and wellbeing and marketing tips for presenting your business online during this time.
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    Take advantage of IQD’s marketing support

    Content marketing agency IQD are offering complimentary marketing services for small business owners and hospitality companies. By offering marketing support and guidance with content creation, social media, ecommerce websites and more, they will help businesses to stay visible during the Covid-19 pandemic.
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    Avvio launches free Hotel Digital Academy to upskill hoteliers amid COVID-19

    In an effort to give back to the industry and to help hospitality individuals, Avvio has launched a free Hotel Digital Academy. The Academy includes self-learning modules, a range of webinars and guides supported by the Avvio Digital team to help upskill hoteliers.
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    Support the coronavirus response effort

    Co-founders of Cloudbeds have created the#HospitalityHelps programme to connect healthcare and government agencies with hotels ready to supply beds as field hospitals, for quarantine, and for health professionals, in this time of need.
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    NHS Reward Programme

    After closing its doors due to government guidelines, Farncombe estate is offering reward packages to NHS workers. The programme allows people to nominate an NHS worker to win various prizes including posh dinners, spa time, and movie nights when the hotels reopen. The first giveaway has seen over 2100 nominations already.
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    ALICE Launches Free COVID-19 Checklist Software

    ALICE has launched a free COVID-19 Checklist Software to help hotels manage operations through times of low occupancy or closure, back into times of recovery, and up to full occupancy again.
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    Together we can #supporthospitality

    Independent Hotel Show exhibitor, Giftpro, have introduced an initiative to support the hospitality industry through this difficult time. The Support Hospitality website is designed to help hospitality businesses connect with consumers by offering takeaway services and gift vouchers.
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    The Tudor Farmhouse launches 'pay it forward' scheme

    The hotel in Clearwell have introduced the scheme to get a cash boost at a time when they need it most in return for rewards such as dining club membership, a heavily discounted two night stay, foraging and wildlife safari sessions and even the opportunity to rent out the entire hotel!
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    UKHospitality partner with CPL Learning to launch online training platform ‘UKH Pathway’

    Free E-learning support tailored by CPL Learning will provide furloughed employees an opportunity to learn at home, focussing on four topic areas: wellbeing, product, personal development and hospitality.
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    Free e-commerce technology launched to help hoteliers continue to trade

    Hop Software has developed a free-of-charge online shop to enable hotels across the UK to provide a click, collect and delivery food and drink platform. The service gives hotels the opportunity to sell their food and drink, take secure payments and provide local customers with the option of collection or delivery.
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    Hospitality sector makes 20,000 hotel beds available to key workers

    Almost 200 hotels have made over 20,000 beds available around the UK for NHS staff and other vital workers. Beds in hotels across the country have been provided by venues, from national chains to single sites, to help house key workers being deployed to areas of high need.
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    How hotels are keeping staff motivated during lockdown & having fun on furlough

    From quiz nights, birthday gift cards and charity challenges to takeaway deliveries, ‘open door policies’ on zoom and e-learning - Boutique Hotelier rounds up all of the things our amazing industry is doing to keep staff motivated during lockdown
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    Central Hotel London launches the 'Explore Your Mind' series

    The new weekly series from Central Hotel London includes an array of industry experts who will be sharing wisdom, inspiration and new ideas on how we can explore our minds and overcome these challenging times. Every Monday night, people from around the world can join their zoom webinars for free, to interact with each other, ask the speakers questions and learn something new.
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    Put guest safety first, reduce touchpoints & save money with your own branded app

    Guest expectations have changed. Health, hygiene and safety are now guests' top priority. With Criton, hotels can create their own branded app enabling them to enhance the guest experience and stay connected with their guests by giving them everything they need at their fingertips. Criton is offering their product completely free of charge until 2021.
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    Clockwork Marketing offer tips, creative ideas and content to hospitality community

    Independent Hotel Show exhibitor, Clockwork Marketing, are providing free marketing advice and guidance to their hospitality clients and community. They've put together a selection of advice, blogs and creative marketing ideas to help support your business through these extraordinary times.
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    Hospitality brands going above and beyond to help prevent the spread of COVID–19

    From offering free rooms to the NHS and the homeless to transforming hotels into hospitals and providing donations of food and space; Hotel Designs editor, Hamish Kilburn, highlights the many ways in which our amazing industry is keeping the spirit of hospitality stronger than ever.
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    Oaky offer their award-winning upselling platform for free during the COVID-19 crisis

    Oaky's upselling platform allows hotels to boost the guest experience and ancillary services through targeted, customised pre-arrival upselling. The award-winning company have removed all financial risk by offering Oaky free for 90-days.
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    Hotels for Helpers provide people in need with hotel accommodation

    The industry-wide initiative provides healthcare workers and their families with heavily discounted or free hotel rooms across a number of regions. Hotels for Helpers explain, "the hospitality industry is in a unique position to help – it’s vital we do all we can for those on the front line against COVID-19."
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    The Zetter teams up with Clerkenwell Mutual Aid to deliver hot meals to those most in need

    The Zetter have committed to deliver hot, nutritious meals to those most vulnerable in their original neighbourhood, EC1 and its borders. Everyone involved has given their time for free and they are hoping to not only deliver meals every week but increase the number and frequency too.
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    Forward-thinking Hotels Take Control

    Robb Monkman, founder and CEO of React Mobile, shares his insights on how some hotels are using the downtime to future-proof business. He explains "Ultimately, those brands which utilise this time to proactively improve upon their offering, support their community, and emerge a market leader, are sure to make a swift recovery."