Director, Headland Hotel Cornwall
Veryan Palmer, Director at the iconic Headland Hotel, Cornwall, has grown up in the independent hotel industry, with her family owning The Headland for the last 43 years. She started her career at The Goring, before progressing through senior operations roles at Cliveden House and The University of Oxford. A huge believer in the ability and skills of young people, Veryan set up a young person placement scheme for 14 to 16 year olds, achieving a 91% retention rate into part time roles following the annual placement schemes concluding each September. She is a champion of everything that makes independent hotels the magical and inspirational places they so often are!
16-Oct-2023Hotel Business StageEnhancing your hotel offering with real world AI
17-Oct-2023Social Business SpaceExtending the terrace season into winter; how to increase revenue and guest experience, sponsored by Stoov