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Katy Miller
Head of Marketing,
Punch Pubs & Co
Katy Miller is Head of Marketing at Punch Pubs & Co, one of the UK's leading pub companies, with around 1,300 pubs across England, Scotland and Wales. She has more than 15 years' experience in hospitality, spanning both operations and marketing, with previous roles at Mitchells & Butlers, Bill's Restaurants and the Frontline Club.
At Punch, Katy leads marketing across a diverse nationwide estate, using customer insight and data to support commercial decision-making, strengthen local pub businesses and improve the guest experience.
She brings a practical operator perspective on how technology, data and marketing can work together in hospitality.
Sessions
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Bots and beds: How far should hospitality automate?06-Oct-2026Hotel Business Stage
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