Amy Gleadow
Since taking the helm at The Bird, Bath, part of the Kaleidoscope Collection, in 2023, Amy Gleadow has spearheaded a remarkable repositioning of the hotel, revitalising its brand and profitability. Her vision has been instrumental in restoring The Bird’s restaurant to its rightful place on Bath’s vibrant culinary scene, attracting both locals and visitors alike. This success is underpinned by her strategic recruitment of a new, high-performing senior food and beverage team, whose expertise has elevated the dining experience.
Recognising the challenges of a saturated market in Bath, Gleadow has championed brand agility, constantly adapting and innovating to drive direct bookings and achieve sustainable growth. Her focus on understanding evolving guest preferences and implementing targeted marketing strategies has resulted in significant increases in direct revenue. She fosters a culture of collaboration and empowerment, inspiring her team to deliver exceptional service and personalised experiences.
Her team surrounding her say her dedication, strategic acumen, and passion for hospitality make her ‘a true inspiration to work with’. Prior to her current role, Gleadow worked with Accor Hotels and Gravetye Manor as general manager.
Sessions
-
Localism and Authenticity: Infusing Local Culture into Your Hotel Offer07-Oct-2025Social Business Space