Re:Guest as a product was developed to bridge the gap between emotional hotel websites and static offers, thereby solving the problem of often low conversion and booking rates. Additionally, hotel correspondence and guest communication have been significantly simplified and improved.
Over time, the software for creating emotional offers has been enriched with numerous innovations, significantly expanding its impact on the industry. Innovations include upselling features, newsletters, instant messaging and an AI-based virtual employee named CRIS.
Starting from the DACH and Italian markets, ReGuest has expanded its presence to Spain, the Benelux countries, Eastern Europe and Greece, currently counting over 1,250 hotels. In 12 months, these hotels have generated 1,177,000 direct bookings and 16,878,000 overnight stays, with a turnover of €1,881,000,000 and an average booking value of €1,597.
Today, Re:Guest is the most advanced Hotel CRM on the market, with an intelligent communication system for sales and marketing at every stage of the guest journey.
As of December 2024, ReGuest is listed on the Vienna Stock Exchange. This represents a historic success for the company, being the first in South Tyrol to reach this milestone.
Address
ReGuest AGVia Alois Kuperion 34
Merano
Bolzano
39012
Italy
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