It sits above the systems a hotel already runs — PMS, RMS, POS, payroll, the review platform, the spreadsheet somebody maintains by hand — including the legacy ones with no API, and reads them as one hotel. Nothing migrates and nothing gets replaced.
Teams ask anything of their own data, automate the manual reporting, and put agents on the jobs nobody has time for. Every answer shows its working, and nothing goes live without a person's yes.
Otel's mission is to give hotel teams their mornings back — the hours that go into assembling reports, returned to the decisions only a person can make.
Otel is ISO 27001 certified and GDPR compliant, and runs on independent hotels and hotel groups across Europe including O'Callaghan Collection, The Johnstown Collection and Fitzpatrick Castle Hotel.
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