Maxximise

Stand: 2242
Maxximise supports leading hotels in driving revenue and delivering excellent guest satisfaction by managing booking enquiries with a wealth of hotel expertise and professionalism within the team.  Acting as a seamless extension of in-house reservations we handle calls, emails, virtual agent engagements and online requests with professionalism, warmth and efficiency, ensuring every guest receives a consistent and personalised experience. Ultimately delivering revenue to your business, that might otherwise be lost.

Working with over 70 hotels across the UK and managing more than 25,000 calls each month, our service is flexible and reliable. We provide cover, tailored to each hotel’s needs, whether that’s full-day reservations support or focused coverage during evenings and weekends.


Alongside our highly experienced team, Maxximise through the platform of Five9, a global market leader in Virtual Contact Cenre technology, we offer a suite of state of the art AI technology-driven tools, including AI-powered virtual agents, WhatsApp integration and online booking support. These innovations improve response times and capture valuable data, helping hotels to understand guest behaviour, personalise offers and drive repeat business.


Hotels partnering with Maxximise benefit from measurable results: stronger conversion rates, increased upselling of rooms, packages and experiences, and improved guest satisfaction. By combining people, process and technology, we help hotels enhance their reservations performance and strengthen guest relationships.


If it’s time to protect revenue and unlock new opportunities, discover what Maxximise can bring as part of your reservations team.

Address

Register office c/o Anderson Strathern, 58 Morrison Street
Edinburgh
EH3 8BP
United Kingdom
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