chatlyn GmbH

Stand: 2342

chatlyn – AI-Powered Guest Communication for Hospitality

chatlyn is the all-in-one AI communication hub built for the hospitality industry. It helps hotels, resorts, and vacation rentals connect with guests across every touchpoint—before, during, and after their stay.

With chatlyn, properties manage all guest conversations from one platform, including WhatsApp, email, webchat, SMS, and more. Its powerful AI tools automate replies, handle bookings, manage reviews, and provide 24/7 support in over 30 languages.

Key features include:

  • AI Visual Webchat – a first in hospitality, allowing guests to browse rooms, see photos, and book directly in chat.
  • AI Voice Assistant – answers phone inquiries, processes bookings, and supports guests around the clock.
  • Automation Studio – create custom guest journeys with smart workflows triggered by guest behavior.

chatlyn integrates with PMS, CRM, BI, and smart lock systems like Mews, Apaleo, Salesforce, and Flexipass. You can also connect over 5,000 apps via Zapier or API.

Designed to increase bookings, streamline operations, and improve guest satisfaction, chatlyn is trusted by top hospitality brands across Europe.

Address

chatlyn GmbH
Renngasse 4/R4-4
Vienna
1010
Austria

Exhibitor Products

AI communication hub
chatlyn – AI Communication Hub for Hospitality
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