BITELUXE - WHATSAPP FOR HOTELS

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Cover image - BITELUXE - WHATSAPP FOR HOTELS
Guests increasingly expect fast, personal service on the channels they already use. Biteluxe enables hotels to deliver personalised guest conversations at scale through bespoke, brand-aligned AI across WhatsApp, SMS and other messaging channels.

More than another piece of hotel technology, Biteluxe is a fully managed guest experience service. We build, integrate, monitor and continually optimise every conversation—helping hotel teams reduce repetitive administration while maintaining the warmth and character of their brand.

From pre-arrival planning and dietary requirements to dining, spa bookings, room upgrades, in-stay support and staffless check-out, Biteluxe turns guest attention into action. Information collected through conversations can also enrich guest profiles, support hotel operations and create a more connected view of every stay.

The results include average reply rates of 55%, conversion rates of 34%, fourfold increases in upsells and up to 16 minutes of staff time saved per guest stay.

Whether you manage an independent hotel or a multi-property group, Biteluxe helps you deliver better guest experiences, generate more ancillary revenue and give your teams more time to focus on hospitality.

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United Kingdom
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