Whether guests prefer to communicate via email, Re:Guest Messenger, or conveniently via WhatsApp, Re:Guest's Guest Communication keeps the reception team always organized.Guests can view their booking history and all past conversations with the hotel at any time in the omnipresent Re:Guest Messenger. Artificial intelligence helps the reception team in writing newsletters and responses or can autonomously answer guest questions 24/7. Since guests are automatically profiled based on their booking behavior, communication is always personalized and tailored to their preferences.