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Meet Louisa Parsons
Operations Manager

T: +44 (0)207 886 3024

Book in a personalised Customer Service call with Louisa at a time that suits you via Calendly here  


Meet Jessica Miles
Operations Assistant

T: +44 (0)207 886 3022

Book in a personalised Customer Service call with Louisa at a time that suits you via Calendly here

Need information about your stand, build-up and breakdown or anything else logistical?

Louisa and Jess are here to give you any advice or support you need to make organising your stand as simple and effective as possible.  This will cover questions on Health & Safety, Food Sampling, Shell Scheme, the Venue, Build-up & Breakdown etc. They are also responsible for Health and Safety, managing the official contractors, liaising with the venue and organising the infrastructure that goes into creating the whole environment onsite at the event.  Hopefully you can find the information you need in other sections of this manual but if not, please contact them. If they don’t know the answer, they will know someone who does.



Meet Glenn Wallace
Event Manager

T:+44 (0)207 886 3063

Glenn oversees the strategic development of the show, which includes researching the latest trends, talking to exhibitors, visitors, and industry influencers to make sure the show works effectively for both exhibitors and visitors. He also works closely with the rest of the team, to make sure the show delivers not only on the day, but also any pre-show events.


Have a general question about exhibiting? 

It’s not just about selling stands. Piotr and Bert help UK companies understand if Independent Hotel Show is the right show to help build their business, then of course making sure they choose the right stand to fulfil their objectives.  As well as finding innovative design partners to help deliver stunning and experiential features at the show.


Got a Marketing query or need help with your Company Profile, Exhibitor Badges, Lead Scanners or promoting yourself at the show?

Rachel and Lexi’s main focus is to get all the top industry buyers to the show so you can introduce them to your amazing products! They do this through our website, creating relationships with media & industry partners, emails to our database, social content across our channels, press releases and much more. They also help support the commercial team with any sponsorship packages exhibitors have. They are always on the search for content to shout about so if you have an exciting or new product then please get in touch.


Meet Phoebe Dunn
Head of Content

T: +44 (0)207 886 3066

Phoebe is responsible for curating innovative content programmes which are truly relevant and educational for the industry, both in terms of being representative of the current issues facing the sector and looking at future trends which are exciting and/or disrupting it. Combining knowledge of events and passion for the industry, they bring together thought-leaders, innovators, and pioneers to deliver programmes designed to educate, engage, and inspire.


Meet Nicola MacDonald
PR Director

T: +44 (0)207 886 3002

Got some news to shout about?

Nicola looks out for the latest trends and debates shaking up the food, drink and hospitality sectors, and loves coming across genuinely different and inspiring ideas. She has a background in both journalism and PR, meaning she prioritises writing informative and relevant content for our shows and partners.

Meet Stavy Tedesco
Accounts Queries

T: +44 (0)207 886 3103

If you have any queries regarding your payments or need a copy of your invoice, then please get in touch with Stavy.

Meet Johanna Shirley 
Stand Plan Approver 

T: +44 (0)208 946 1536

Johanna Shirley approves Space Only stand plans. If you are a Space Only exhibitor, please complete the Contractor Nomination Form (found under Compulsory Forms) to provide us with your appointed stand builder's contact details or confirm if you are a self-build. Johanna will then liaise with you or your contractor directly on the required documentation needed for approval. Once written approval is received, a Permission to Build Certificate will be issued to you/ your contractor.