The new skills stack for the future of hospitality

05 Oct 2026
Innovation Stage
Business Solutions , Technology & Automation , Staffing & HR , Leadership

AI is changing the way hotels work, but success depends on people, not just technology. This session will explore the essential skills hotel teams need to thrive in an AI-enabled workplace, from AI literacy and prompting to data governance and security. Discover how forward-thinking hotel leaders and suppliers are approaching AI as a people and change management opportunity, equipping their teams with the skills needed for the future of hospitality.

Moderator
Alexis Woods
Alexis Woods, Account Director - Abode Worldwide
Speakers
Matthew Parsons
Matthew Parsons, Founder - Etude Agency
Sandrine Zechbauer
Sandrine Zechbauer, Chief Marketing Officer - RMS