The hotel that never sleeps: Using AI and automation around the clock

05 Oct 2026
Hotel Business Stage
Vision / Strategy , Technology & Automation , Staffing & HR

Hospitality doesn’t clock off, but your team needs to. Guests expect fast responses and seamless service at all hours, while teams are under constant pressure to protect margins, drive revenue and make limited resources go further. In this presentation, eviivo explores how AI and automation can keep the hotel moving behind the scenes, taking on repetitive tasks and helping teams work smarter without losing the human touch. Discover where automation can have the greatest impact, how it can support commercial performance, and why the strongest results come from combining technology with human intelligence.

Presenter
Gwénaël Merlin
Gwénaël Merlin, EVP Partnerships & Strategic Initiatives - eviivo
Lee Bryan
Lee Bryan, Head of Distribution - eviivo