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The accessible advantage: Designing hotels that guests return to
Accessibility is no longer a compliance checkbox, it's one of the fastest-growing opportunities in hospitality. Disabled travellers and their companions represent significant spending power, yet many hotels still fall short of delivering the comfort, dignity and quality every guest should expect. Part of Hotel Designs’ Accessible Design Talks series, this session brings together voices from design and accessibility to explore how genuinely inclusive spaces can improve the guest experience and strengthen commercial performance. Discover what disabled travellers look for when choosing where to stay, where hotels are still getting it wrong, and why thoughtful accessible design can have a lasting impact on reputation and loyalty.
Presenter
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