Making the Most of AI: Enhancing Service, Boosting Revenue, and Improving Work-Life Balance

06 Oct 2025
Hotel Business Stage
Vision/Strategy , Technology & Automation , Revenue & Profit , Direct Bookings , Leadership , Marketing , Trends

AI is transforming hospitality… but is it enhancing it? In this fast-paced talk, we’ll run through ten tangible ways AI can empower hoteliers to work smarter, not harder, by freeing up time, improving service, and boosting revenue. From automating routine tasks to personalising guest experiences, learn how AI can support teams, elevate satisfaction, and future-proof your operations, plus get practical tips to make your content AI-readable. Join us to get ready for the future of hospitality today and transform your work/life balance tomorrow.

Keynote
Adam Buckmaster
Adam Buckmaster, Director – Product Marketing & Strategic Solutions - eviivo
Gwénaël Merlin
Gwénaël Merlin, EVP Partnerships & Strategic Initiatives - eviivo