Beyond the Room: The Rise of Hybrid Hospitality

07 Oct 2025
Hotel Business Stage
Luxury , Guest Loyalty , Vision/Strategy , Leadership , Experiences , Trends

The lines between hotels, private members’ clubs, branded residences, and lifestyle destinations are blurring, ushering in a new era of hybrid hospitality. Today’s traveller isn’t just booking a stay; they’re buying into a community, a lifestyle, or even a long-term living concept. From luxury co-living to bleisure-driven design, this session explores how independent hoteliers are expanding their models to meet evolving guest expectations. What does it take to build a hybrid concept that delivers on both experience and profit? How do you foster loyalty when your brand lives beyond the check-out date? Join innovators behind some of the most compelling hybrid models for a discussion on brand-building, operational flexibility, and the future of lifestyle-led hospitality.

Moderator
Petra Clayton
Petra Clayton, Creator & CEO - Custard
Panelist
Matthew Parsons
Matthew Parsons, Founder - Etude Agency
Naomi Heaton
Naomi Heaton, CEO & Founder - The Other House
Tej Walia
Tej Walia, Managing Director - Foxhills Collection