2024 Seminar Programme

Putting inclusivity at the heart of guest experiences

16 Oct 2024
Innovation Stage in partnership with Guestline on Tuesday 15 October and MEWS on Wednesday 16 October and designed by Design Command
Guest Loyalty , Staffing & HR , DEI , Experiences

If guests are the heart of hotel businesses, then their needs should always take priority. And in an ever evolving community of wellness and care, inclusion and diversity should be at the forefront of our minds. Join RaizUp as they invite experienced hoteliers on stage to discuss how businesses and staff can work together to prevent guest bias and discrimination, innovative ways hotels can create inclusive environments for guests with disabilities, what role design can play in this conversation and much more.

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