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Putting inclusivity at the heart of guest experiences

16 Oct 2024
Innovation Stage sponsored by Guestline on Tuesday 15 October and MEWS on Wednesday 16 October and designed by Design Command
Staffing & HR , Guest Loyalty , Experiences , DEI

If guests are the heart of hotel businesses, then their needs should always take priority. And in an ever evolving community of wellness and care, inclusion and diversity should be at the forefront of our minds. Join RaizUp as they invite experienced hoteliers on stage to discuss how businesses and staff can work together to prevent guest bias and discrimination, innovative ways hotels can create inclusive environments for guests with disabilities, what role design can play in this conversation and much more.

Moderator
Rita Varga, CEO - RaizUp
Panelist
Nuala O'Sullivan, Senior Accessibility & Inclusive Design Consultant - Mima Group
Rebecca Arthur, Global Director of Guest Experience - Dorchester Collection
Tanja Furby, Director of Openings & Transitions - Yotel
Ana Costa, Senior Commercial Technology Manager - Queensway

Registration for IHS24 is open!

Independent Hotel Show London is back for 2024 and we are delighted to invite you on 15-16 October 2024 to experience two days of insightful content, learning, new product discovery and plenty of all-important networking opportunities with your peers.  

Register today