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One step beyond: Addressing the intersection between the digital and physical experiences of hospitality

15 Oct 2024
Innovation Stage in partnership with Guestline on Tuesday 15 October and MEWS on Wednesday 16 October and designed by Design Command
Technology & Automation Guest Loyalty Experiences

For those working in the hospitality industry, it may be second nature to physically welcome people into your venue and make them feel at home through human contact. However, with the many advancements in tech over the last few decades, should we be examining this ever evolving relationship in a little more detail? Join Ryan Haynes of Travel Market Life as he welcomes various opinions on where exactly tech can, how and should fit into the hospitality sector and running of your business.

Moderator
Ryan Haynes, Director - Haynes MarComs
Panelist
Eljesa Saciri, General Manager - Zetter Townhouse Marylebone
Mustafa Gokcen, Head of IT - Cheval Collection
Christopher Cooper, CCO - Christopher Cooper Consults
Bradley Spillman, Senior Digital and Marketing Manager - Whittlebury

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