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Managing the front line: Exceed guest expectations while reigniting staff morale
Balancing operational efficiency whilst providing exceptional guest experiences is a critical challenge within hospitality.
By rethinking the industry’s approach, we can inspire change and create a new era of guest satisfaction and employee fulfilment. Join this session as Ryan Haynes from Haynes MarComs leads an insightful discussion examining the opportunities available to reignite hospitality and improve business performance through innovation and people-centric strategies.
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