Managing the front line: Exceed guest expectations while reigniting staff morale
15 Oct 2024
Innovation Stage in partnership with Guestline on Tuesday 15 October and MEWS on Wednesday 16 October and designed by Design Command
Technology & Automation
Revenue & Profit
Guest Loyalty
Experiences
Staffing & HR
Leadership
Balancing operational efficiency whilst providing exceptional guest experiences is a critical challenge within hospitality.
By rethinking the industry’s approach, we can inspire change and create a new era of guest satisfaction and employee fulfilment. Join this session as Ryan Haynes from Haynes MarComs leads an insightful discussion examining the opportunities available to reignite hospitality and improve business performance through innovation and people-centric strategies.
Moderator
