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It’s not who you know, it’s what you know about them!

17 Oct 2023
Innovation Stage
Technology & Automation , Revenue & Profit , Direct Bookings

Smart hosts know their success is driven by a deep understanding of their businesses and, most crucially, their guests. How do these leading hosts ensure they operate with utmost efficiency, and what Key Performance Indicators do they use to target growth, drive direct bookings and build loyalty from those who stay? Hear from some of the best in the business as they share the secrets of how and why their guests book and stay time and again.

Click here to submit your questions now and make sure they get answered live at the show!

Chairperson
Ian Hardwick, Business Development Director - eviivo
Speakers
Ana Harrison, Owner - Panda Sancturies
Simon Lynch, Operations Manager - Punch Pubs & Co
Victoria Thomson, Owner - Brambles of Inveraray