It’s not who you know, it’s what you know about them!
Smart hosts know their success is driven by a deep understanding of their businesses and, most crucially, their guests. How do these leading hosts ensure they operate with utmost efficiency, and what Key Performance Indicators do they use to target growth, drive direct bookings and build loyalty from those who stay? Hear from some of the best in the business as they share the secrets of how and why their guests book and stay time and again.
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