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Eliminating the ‘first-night effect’ through hotel design

16 Oct 2023
Guest Loyalty Design Experiences

The hotel industry has been at the mercy of the dreaded online hotel review for some time, highlighting the importance of a solid first impression. In a dynamic discussion, moderated by Hotel Designs' Editor, Hamish Kilburn, with Silentnight's in-house sleep expert, Hannah Shore; Lamington Group's Managing Director, Stuart Godwin and Squire & Partners' Senior Interior Designer, Grace Chihane, the panel will make sense of the latest research in sleep science as well as, collectively, explore design and technology's role in consciously creating a quality sleep environment.

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